Opex Managed Services

From consulting and strategy development to implementation and on-going support, our comprehensive services can help your business thrive.

Our Five-Step Service Delivery Process

Project Initiation

Establish keep stakeholders and roles/ responsibilities

Perform discovery and analysis

Define project success criteria

Design and Configuration Plan

Dive into current environment and future requirements

Document the physical and logical specifications

Define the design and configuration based on best practice

Staging

Performing testing without disrupting the current environment (POC)

Pre-configuration of the devices for onsite implementation

Prepare onsite implementation documentation

Implementation

Conduct site readiness review

Ensure device installation with Day One Support

Run test on quality, performance, and reliability of devices

Documentation / Knowledge Transfer

Prepare post deployment site documentation

Review site documentation with customer

Review best practices for day-to-day management and troubleshooting

Managed Security Services:

Protects your systems from threats via firewall management, threat monitoring, and 24/7 security surveillance.

Managed Cloud Services:

Handles cloud infrastructure setup, migration, and maintenance (e.g., AWS, Azure).

Managed Data Backup & Disaster Recovery:

Ensures data is regularly backed up and recoverable, preventing data loss from cyberattacks or hardware failures.

Opex Managed Services

Opex Consultants provides a robust suite of managed services designed to seamlessly complement and extend your internal IT capabilities—without disrupting your existing workflows or priorities

Managed Help Desk & Support:

Provides remote technical support for end-users, managing software updates, and troubleshooting bugs.

Managed Communications (VoIP/UCaaS):

Manages internet-based phone systems, video conferencing, and messaging tools.

Managed Network & Infrastructure:

Monitors and manages your LAN/ WAN from routers, switches, servers, and data centers for optimal performance.